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New Research Sheds Light on How to Choose Quality eHealth Tools

On April 20, 2023
Tagged Research Press

New Research Sheds Light on How to Choose Quality eHealth Tools

Researchers developed a new framework for eHealth tool assessment, which will undoubtedly help guide stakeholders in making more informed decisions

With so many eHealth tools available, it can be challenging to select the best one for a specific health need. A recent study published in JMIR Human Factors provides valuable insights on how to choose quality eHealth tools in an evolving landscape of digital health technology. This study titled “Assessing the Quality and Impact of eHealth Tools: Systematic Literature Review and Narrative Synthesis” comprehensively examined how the quality and impact of eHealth tools are currently assessed.

Led by Dr Christine Jacob, a health tech researcher at the University of Applied Sciences and Arts Northwestern Switzerland FHNW, the study found that presently there is no single framework used uniformly to assess eHealth tools. Efforts to standardize assessment are faced with challenges, such as a lack of comparability and practicability, gaps in criteria completeness of the individual frameworks, validation issues, and regulatory complexity.

The researchers propose a new sociotechnical framework for assessing eHealth tools—this framework aims to balance different aspects of the health care ecosystem and considers potential implementation challenges. It classifies relevant assessment criteria into technical, social, and organizational categories and factors in the interplay between these aspects.

The findings from this study can be immensely valuable to clinicians, pharmaceutical executives, insurance professionals, technology providers, as well as policymakers. The authors hope that their work will help these stakeholders make more informed decisions about which eHealth tools to use, invest in or partner with, endorse to patients, or reimburse based on their potential quality and impact. Overall, this study provides a valuable resource for anyone looking to choose a quality eHealth tool. 

“To make these results more accessible and usable to the relevant stakeholders, we will work with an expert panel including clinicians, patient advocates, eHealth providers, eHealth experts, Pharma executives, researchers, insurance experts, investors, and regulatory experts to co-create and validate an educational practical toolbox that aims to help raise awareness about the relevant assessment criteria for eHealth tools,” says Christine Jacob, the project lead and the first author of the study.

This is an innovation project sponsored by Innosuisse (the Swiss Innovation Agency), with the University of Applied Sciences and Arts Northwestern Switzerland FHNW as the research partner and F. Hoffmann-La Roche Ltd and KPT Insurance as the practice partners.

 

If citing original research article, please cite as:

Jacob C, Lindeque J, Klein A, Ivory C, Heuss S, Peter MK

Assessing the Quality and Impact of eHealth Tools: Systematic Literature Review and Narrative Synthesis

JMIR Human Factors 2023;10:e45143

doi: 10.2196/45143

PMID: 36843321

 

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About JMIR Publications

JMIR Publications is a leading, born-digital, open access publisher of 30+ academic journals and other innovative scientific communication products that focus on the intersection of health, and technology. Its flagship journal, the Journal of Medical Internet Research, is the leading digital health journal globally in content breadth and visibility, and is the largest journal in the medical informatics field.

To learn more about JMIR Publications, please visit jmirpublications.com or connect with us via Twitter, LinkedIn, YouTube, Facebook, and Instagram.

Head office: 130 Queens Quay East, Unit 1100, Toronto, ON, M5A 0P6 Canada

Media contact: communications@jmir.org

The content of this communication is licensed under the terms of the Creative Commons Attribution License (https://creativecommons.org/licenses/by/4.0/), which permits unrestricted use, distribution, and reproduction in any medium, provided the original work, published by JMIR Publications, is properly cited.

2023-04-20
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